*Central Florida friends --> Use code ‘LOCALPICKUP’ to remove shipping and message us to schedule contactless pickup!*

FAQ's

When will my online order ship?

We package and ship orders Mondays, Tuesdays, & Fridays. We are currently caught up so the latest your order should ship out (unless there is some sort of issue) is a week after it’s placed. 


What method of shipping do you use?

We ship USPS 2-3 Day Priority to guarantee that your plants are in the box as little time as possible. Please note: USPS Priority is not guaranteed to arrive by a specific date and can occasionally take longer. Update: We now offer UPS as well! 

What is your return policy?

We do not accept returns for our plants, unless your plant is damaged upon arrival. Please send us photos of your plant and a description of the damage within 24 hours to support@landofalice.com and we will figure something out.

I live in Orlando, can I pick up locally?

YES! Use the code ‘LOCALPICKUP’ during checkout to remove shipping costs and then contact us at support@landofalice.com to schedule a pickup date and time. 

 

email: support@landofalice.com
text only: 305-301-5987